Domestic Shipping Policy

Shipment processing time

All orders are processed within 1-2 business days. 

Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.


Shipment method

Estimated delivery time

Shipment cost

Standard

3-5 business days

$6.99 & Up (depending on weight)

Free Shipping (orders of $300+)

3-5 business days

Free


*If you are Pre-Ordering, you will be notified when your order ships.

Shipment to P.O. boxes or APO/FPO addresses

Shipping is not available to P.O. boxes or APO/FPO addresses.

Shipment confirmation and order tracking

You will be notified when your order has shipped. Along with this notification, you will receive a tracking number to track your package. 

Customs, duties, and taxes

HeatXtreme is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

HeatXtreme is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

International Shipping is available outside of the United States. Shipping charges for your order will be calculated and displayed at checkout.


Shipment method

Estimated delivery time

Shipment cost

Standard International

5-7 business days

$14.99 & Up (depending on weight)

Free International Shipping (orders of $300+)

5-7 business days

Free