Return Policy

Returns

We accept returns if the seal is unopened at your own shipping expense within 7 days of order date.

All items must be pre-approved for return by emailing customer services at info@heatxtreme.com 

When shipping return items, you must provide delivery confirmation in order to confirm your refund. Once confirmed via email,  your refund will be subjected to 15 percent restocking fee and shipping costs are non refundable.

After processing returns, please give 5 to 10 business days to receive your refund. Refunds are only issued  to the same  payment method of transaction.